Privacy Policy

Effective Date: August 4, 2025

At Cabrini's Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with Uganda's Data Protection and Privacy Act, 2019. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping address, and payment details when you create an account, place an order, or contact us.
• Browsing Data: Information about your visit to our website, including IP address, browser type, pages visited, and time spent on the site, collected through cookies and similar technologies.
• Communication Data: Information you provide when contacting us via email, phone, or social media.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and payment processing.
• Customer Service: To respond to your inquiries, provide support, and resolve issues.
• Marketing: To send you promotional offers, newsletters, and updates about our products (you can opt out at any time).
• Website Improvement: To analyze website usage and improve our services, content, and user experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties under the following circumstances:

• Service Providers: Third parties that help us process payments, deliver orders, or provide customer support (e.g., payment gateways, courier services).
• Legal Requirements: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

All third parties are required to comply with data protection laws and use your information only for the purposes specified by us.

4. Data Security

We take your data security seriously and implement the following measures to protect your information:

• Encryption: Sensitive data, such as payment details, is encrypted using secure socket layer (SSL) technology.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your information to the best of our ability.

5. Your Rights

Under Uganda's Data Protection and Privacy Act, 2019, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Deletion: Request deletion of your data, subject to legal retention requirements.
• Right to Object: Object to the processing of your data for marketing or other purposes.
• Right to Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@cabrinistore.com. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver personalized advertisements.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Order information is kept for 7 years to comply with tax and accounting laws.
• Marketing data is retained until you unsubscribe or request deletion.

Once data is no longer needed, it is securely deleted or anonymized.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: privacy@cabrinistore.com
• Phone: +256 123 456 789
• Address: Plot 10, Main Street, Kampala, Uganda

We are committed to addressing your privacy concerns and ensuring your data is handled with care.

Thank you for trusting Cabrini's Store with your personal information. We are dedicated to protecting your privacy and providing a secure shopping experience.